Privacy Policy

1. Who We Are

This privacy policy applies to the website biriyanizone.com, operated by Biriyani Zone(the “we”, “us”, “our”). We operate multiple restaurant and cloud-kitchen outlets in Bengaluru, India.

This site is a marketing site only. Online ordering is handled separately by our ordering platform at order.biriyanizone.com, which has its own privacy policy. Please review that policy if you place orders there.

2. Information We Collect

This marketing site does not require you to create an account or submit personal information to browse. We may collect the following categories of data:

• Usage data: Pages visited, time on page, browser type, device type, and approximate geographic location (country/city level) via analytics software. This data is aggregated and not used to identify individual users.
• Cookies: We may use first-party cookies for analytics and site functionality. We do not sell cookie data to third parties.
• Contact / enquiry data: If you contact us via social media or through an outlet, any information you provide in that communication (such as your name and contact details) will be used solely to respond to your enquiry.

3. How We Use Your Information

• To understand how visitors use the site and improve its content and performance.
• To respond to enquiries or feedback you send to us.
• To comply with legal obligations.

We do not use your data for automated decision-making or profiling, and we do not sell your personal data to third parties.

4. Third-Party Links

This site links to external platforms including:

• order.biriyanizone.com, our online ordering platform, with its own privacy policy.
• Swiggy and Zomato, third-party delivery platforms with their own privacy policies.
• Instagram and Facebook, social media platforms with their own privacy policies.
• Google Maps, embedded on location pages. Google's privacy policy applies to map interactions.

We are not responsible for the privacy practices of external sites or platforms.

5. Cookies

We may use analytics cookies (such as Google Analytics or a privacy-first alternative) to understand aggregate site usage. These cookies do not identify you personally. You can disable cookies in your browser settings at any time; this will not affect your ability to view the content of this site.

6. Data Retention

Analytics data is retained in aggregate form. Any personal information submitted via enquiry (name, contact details) is retained only as long as necessary to respond to your request, and is then deleted.

7. Your Rights

Under applicable data protection law (including the Digital Personal Data Protection Act, 2023, where applicable), you may have the right to access, correct, or request deletion of personal data we hold about you. To exercise these rights, please contact us via our social media channels or through your nearest outlet.

8. Children's Privacy

This site is not directed at children under 13. We do not knowingly collect personal data from children.

9. Changes to This Policy

We may update this policy from time to time. The date at the top of this page reflects the most recent revision. Continued use of the site after changes are posted constitutes acceptance of the updated policy.

10. Contact

For privacy-related questions, please reach us via our Instagram (https://instagram.com/biriyanizone) or Facebook (https://facebook.com/BiriyaniZone) channels, or visit your nearest outlet, details at https://biriyanizone.com/locations/.